Privacy Policy

At Digital iQ we care a great deal about our customers' privacy and the trust that you put in us when sharing your personal information. This Privacy Policy outlines our practices on data collection so that you are confident your personal information is secure and free from abuse and misuse. By visiting digital-iq.com.hk, you accept and consent to the practices described in this Privacy Policy.

What Personal Information Does Digital iQ Collect About Its Customers?

We use the information that you provide to us in order to constantly improve your experience with us on digital-iq.com.hk. We also use your information to communicate with you about products, services and promotional offers, update our records and generally maintain your relationship with us.

Here are the types of information we collect from you:

• Information You Give Us: we receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, communicating with you and improving your website experience. You provide such information when you make an enquiry, communicate with customer service or sign-up for a newsletter. As a result of those actions, you might supply us with information such as: your name; address and phone number; email address; company information.

• Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses digital-iq.com.hk. We would like to make you aware that tools do exist to allow you to browse websites anonymously, however, this will mean that we will be unable to provide you with a more customised experience. Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet;computer and connection information such as browser type and version; operating system and platform; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; pages you viewed or searched for. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

• E-mail Communications: to help us make e-mails more useful and interesting, it is our practice to receive a confirmation when you open e-mail from digital-iq.com.hk if your computer supports such capabilities.

Does Digital iQ share the information that we receive through our website?

We absolutely hate receiving spam e-mail and would never want to inflict this on anyone especially our customers. As a result we will never sell your personal information to any third parties.

How Do I Remove Myself From Your Mailing Lists?

At the bottom of every e-mail newsletter that we send out is an unsubscribe link. You can opt out by clicking this link or logging onto our website and sending us an e-mail using the form on the Contact Us page. However, we may still maintain a copy of your personal information in an inactive customer file for our own internal reference.

Conditions of Use, Notices, and Revisions

If you choose to visit digital-iq.com.hk, your visit and any dispute over privacy is subject to this Privacy Policy. If you have any concern about privacy at digital-iq.com.hk, please e-mail us a thorough description and we will try to resolve the issue for you.

We may e-mail periodic reminders of our Privacy Policy unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.